1. Services Covered

This refund policy applies to all digital services provided by S&W Tech Pvt Ltd, including (but not limited to):

  • Web Development

  • Mobile App Development

  • Digital Marketing

  • Graphic Designing

  • SEO Services

  • IT Consulting


2. Refund Eligibility

Refunds may be considered under the following conditions:

  • Non-Delivery of Service: If we fail to deliver the agreed service within the promised timeline without a valid reason.

  • Major Technical Errors: If there are critical errors in the final product that we are unable to fix after multiple revision attempts.

  • Duplicate Payment: If a customer accidentally pays twice for the same service.


3. Non-Refundable Situations

Refunds will not be issued under the following conditions:

  • Change of mind after project initiation

  • Service dissatisfaction due to unclear client requirements

  • Delay in project delivery caused by client-side inaction or communication gaps

  • Work completed based on the agreed scope and client approvals

  • Third-party issues (e.g., hosting, domains, software licensing) outside of our control


4. Refund Request Procedure

To request a refund:

  1. Send an email to Siarajkhan43133@gmail.com with your full name, project details, payment proof, and reason for the refund request.

  2. Our team will review your case and respond within 7 business days.


5. Refund Method

If approved, refunds will be processed via the original payment method (bank transfer or cash) within 10–15 business days after confirmation.

6. Cancellation Policy

  • If you wish to cancel the project before work has started, a full refund may be issued.

  • If cancellation occurs after partial work is completed, only the unused portion of the payment may be refunded (after deducting applicable service charges).


7. Contact Us

For refund-related inquiries, please contact:

S&W Tech Pvt Ltd
📍 Office: Alsyed Petroleum, Opposite Cadet College Sangi, Pano Akil, Sukkur, Sindh, Pakistan
📞 Phone: 0315-2593723
📧 Email: Siarajkhan43133@gmail.com